Free Shipping on all orders over $49.99

Free Shipping on all orders over $49.99
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    Shipping Policy

    Vlrru shipping policy
    1. Free shipping and fee standards
    Free shipping: Orders over 40 usd are eligible for free shipping. This preferential policy is designed to encourage customers to purchase multiple dresses at once, thereby enhancing their shopping experience and satisfaction.
    Standard shipping fee: When the order amount is less than 40 usd, a standard shipping fee of 6.99 usd will be charged. This fee is determined after comprehensively considering factors such as logistics costs, packaging material costs, and the basic costs of delivery services to ensure that the store maintains reasonable operating costs while providing highquality transportation services. For example, some stores May set the fee at $8.99, $10, or 6.95 swiss francs (if targeting the swiss market).

    2. Standard shipping time
    United states, europe, japan, south korea, australia: Estimated delivery time is 7-18 business days. The logistics networks in these regions are relatively mature, and transportation resources are relatively abundant, but due to differences in distance and local logistics and delivery efficiency, delivery time May fluctuate. Asia (excluding japan and south korea) and south america: Delivery time is 13-18 business days. Some asian and south american countries May have limited logistics infrastructure and complex customs clearance procedures, resulting in longer shipping times.
    Pre-sale items: In addition to the standard delivery time listed above, pre-sale items typically require an additional 8-10 days for delivery. This is because pre-sale items must wait for production to be completed before they can be shipped. This involves multiple steps, including raw material procurement, production scheduling, and quality inspection, which takes a considerable amount of time.

    3. Shipping during special periods
    During peak sales seasons (such as black Friday and cyber ​​Monday) and promotional events, due to a significant increase in order volume and increased logistics and delivery pressure, delivery times May be extended. During these periods, we will actively coordinate with our logistics partners to optimize order processing and do our best to shorten delivery times. However, we appreciate your understanding and patience.

    4. Shipping process and tracking
    Two step shipping model: Products are first shipped in bulk from our manufacturing facility in asia. Upon arrival in the destination country, local logistics partners take over and complete the final delivery service. This shipping model leverages the cost advantages of factory-based production with the advantages of local logistics, ensuring more efficient delivery of products to customers.
    Tracking information update: Please allow a few days for tracking information to be updated after placing your order. Generally, the average delivery time is 7-18 business days after order shipment (depending on the region). Customers can use the tracking link in the order confirmation email to track their order's shipping status in real time. During peak sales seasons or promotional events, tracking information updates May be slightly delayed due to the high volume of logistics data. Please understand.

    5. Shipping destinations
    We are committed to serving customers worldwide and currently ship to numerous countries and regions, including but not limited to: Japan, australia, south korea, taiwan, canada, the united kingdom, ireland, austria, france, germany, switzerland, belgium, the netherlands, denmark, norway, finland, spain, italy, thailand, iceland, sweden, poland, portugal, new zealand, hong kong, singapore, oman, and the united states (excluding american samoa, guam, hawaii, the northern mariana islands, and the minor islands outside the continental united states). As our business expands, we will continue to expand our shipping destinations to provide customers with a highquality dress shopping experience in more regions.

    6. Shipping confirmation
    Once your product is packaged, we will immediately send a shipping confirmation email to the email address you provide containing shipping information and a tracking link. Please ensure that the email address you provide is correct so that you can receive timely updates on your order. If you do not receive the shipping confirmation email within the specified timeframe, please contact our customer service team, and they will verify the situation.

    7. Customer responsibilities
    Taxes and fees: Upon arrival of your product at the destination country, you May be required to pay value added tax (vat) and import duties based on local tax policies. These taxes and fees are collected by the customs authorities of the destination country in accordance with relevant laws and regulations, and the specific amount and method of collection vary by country and region. We cannot estimate these fees in advance, so we recommend that you check with your local customs or tax authorities before.