Privacy Policy
1. Core information
We value your privacy. This policy outlines how we handle your personal information. By visiting our website, purchasing products, or using our services, you agree to this policy. Updates to this policy will be posted on our website. Continued use of this website constitutes acceptance of these updates.
2. What information we collect
1. Information you provide
Registration/login: Name, email, password (users logging in with facebook/google will be provided with your authorized name and profile picture)
Orders: Shipping address, phone number, product details, payment method/amount
Inquiries/feedback: Questions, suggestions, and contact information
Participation in events: Name, contact information, and feedback provided in promotions/sweepstakes/questions
2. Information automatically collected
Device information: Device model, operating system/browser version, screen resolution, etc.
Access logs: Ip address, access time/pages/duration, click history
Cookies: Remember your login status and preferences (e.G., size); you can manage/reject them in your browser settings
3. How the information is used
Processing orders, shipping products, providing after-sales service, and notifying you of order/delivery progress
According to your browsing history/ purchase history, recommend similar products, and send exclusive offers
Optimize website functionality, product quality, and customer service
With your consent, send marketing information such as new products and promotions (you can unsubscribe at any time)
Prevent fraud and comply with laws (e.G., tax reporting)
4. With whom will your information be shared?
Third-party service providers: Logistics (address/phone number required), payment institutions (payment information required), etc., who use your information solely to provide services and maintain confidentiality
Affiliates: Sharing information when necessary to provide more comprehensive services, also strictly confidential
Legal requirements: Disclosure upon receipt of a subpoena, government investigation, or other legal request
Other circumstances: If sharing information with third parties beyond the scope of the above is necessary, we will obtain your consent
5. How your information is stored and protected
Storage location: Primarily in the united states. If transferred overseas, we will ensure compliance with U.S. Legal protections.
Storage duration: Only for the minimum period necessary to achieve the purpose (e.G., order information is stored for 5 years, 3 years). Your account May be deactivated and information deleted if you haven't logged in for a year.
Protection measures: Encrypt sensitive information (such as payment passwords), restrict access rights, regularly test for vulnerabilities, and back up data.
Note: While we strive to protect our privacy, we cannot guarantee absolute security. If a security incident occurs, we will promptly notify you and address it.
6. Your rights
Access: Log in to "my account" to view your personal information. If you need a detailed copy, please contact customer service.
Correction: You can change your address/phone number, etc., if you are unable to do so. If you cannot, please contact customer service and provide proof.
Deletion: You May request deletion of information if legally required (but some information May need to be retained to comply with laws or resolve disputes).
Restriction of processing: If you dispute the accuracy of your information, you May request a restriction on its use during the verification period.
Withdrawal of consent: You May withdraw your consent for marketing communications and information use at any time (this does not affect prior processing).
Data portability: If eligible, you May request to receive your information in a readable format or have it transferred to a platform of your choice.
Complaints: If you have any questions or complaints, please contact customer service (email: Privacy@Vlrru.com). We will respond within 15 business days. If you are dissatisfied, you May also file a complaint with a regulatory authority.
7. Children's privacy
Not for children. We do not intentionally collect information from children under the age of 13; if any information is collected by mistake, it will be deleted immediately.
8. Other
If you access this website through a third-party platform (such as a social media link), you must review the third-party's privacy policy. We are not responsible for the privacy policies of other websites linked to this website.
We value your privacy. This policy outlines how we handle your personal information. By visiting our website, purchasing products, or using our services, you agree to this policy. Updates to this policy will be posted on our website. Continued use of this website constitutes acceptance of these updates.
2. What information we collect
1. Information you provide
Registration/login: Name, email, password (users logging in with facebook/google will be provided with your authorized name and profile picture)
Orders: Shipping address, phone number, product details, payment method/amount
Inquiries/feedback: Questions, suggestions, and contact information
Participation in events: Name, contact information, and feedback provided in promotions/sweepstakes/questions
2. Information automatically collected
Device information: Device model, operating system/browser version, screen resolution, etc.
Access logs: Ip address, access time/pages/duration, click history
Cookies: Remember your login status and preferences (e.G., size); you can manage/reject them in your browser settings
3. How the information is used
Processing orders, shipping products, providing after-sales service, and notifying you of order/delivery progress
According to your browsing history/ purchase history, recommend similar products, and send exclusive offers
Optimize website functionality, product quality, and customer service
With your consent, send marketing information such as new products and promotions (you can unsubscribe at any time)
Prevent fraud and comply with laws (e.G., tax reporting)
4. With whom will your information be shared?
Third-party service providers: Logistics (address/phone number required), payment institutions (payment information required), etc., who use your information solely to provide services and maintain confidentiality
Affiliates: Sharing information when necessary to provide more comprehensive services, also strictly confidential
Legal requirements: Disclosure upon receipt of a subpoena, government investigation, or other legal request
Other circumstances: If sharing information with third parties beyond the scope of the above is necessary, we will obtain your consent
5. How your information is stored and protected
Storage location: Primarily in the united states. If transferred overseas, we will ensure compliance with U.S. Legal protections.
Storage duration: Only for the minimum period necessary to achieve the purpose (e.G., order information is stored for 5 years, 3 years). Your account May be deactivated and information deleted if you haven't logged in for a year.
Protection measures: Encrypt sensitive information (such as payment passwords), restrict access rights, regularly test for vulnerabilities, and back up data.
Note: While we strive to protect our privacy, we cannot guarantee absolute security. If a security incident occurs, we will promptly notify you and address it.
6. Your rights
Access: Log in to "my account" to view your personal information. If you need a detailed copy, please contact customer service.
Correction: You can change your address/phone number, etc., if you are unable to do so. If you cannot, please contact customer service and provide proof.
Deletion: You May request deletion of information if legally required (but some information May need to be retained to comply with laws or resolve disputes).
Restriction of processing: If you dispute the accuracy of your information, you May request a restriction on its use during the verification period.
Withdrawal of consent: You May withdraw your consent for marketing communications and information use at any time (this does not affect prior processing).
Data portability: If eligible, you May request to receive your information in a readable format or have it transferred to a platform of your choice.
Complaints: If you have any questions or complaints, please contact customer service (email: Privacy@Vlrru.com). We will respond within 15 business days. If you are dissatisfied, you May also file a complaint with a regulatory authority.
7. Children's privacy
Not for children. We do not intentionally collect information from children under the age of 13; if any information is collected by mistake, it will be deleted immediately.
8. Other
If you access this website through a third-party platform (such as a social media link), you must review the third-party's privacy policy. We are not responsible for the privacy policies of other websites linked to this website.